Extensive Capabilities & Experience

Operations Improvement/Management Business Process Reengineering Organization Restructuring Workflow Engineering/Streamlining Computer System Development Overhead Cost Management

Economic and Financial Analysis Work Measurement/Control Systems Work Methods and Standards Facilitation and Training Business Planning

We also offer a complete range of client-administered employee assessment tools.

Bruce's primary emphasis has been the area of resource management – for example, organization development/restructuring, workflow engineering, operations and productivity improvement, project planning and management, work methods and procedures. He also spent several years in information systems consulting – designing and developing software, implementing turnkey systems, and training users.

With this broad skills/experience base, Bruce looks at an organization from a comprehensive perspective...yet maintains a firm grasp on the details. Recommendations are practical and results-oriented, geared toward the needs of today while anticipating the challenges of tomorrow.

Regarding client service philosophy, Bruce states: "I believe in laying the groundwork to enable and support continuous improvement – an ongoing process that client personnel themselves can carry forward. For consultants essentially are catalysts...agents of change. Consultants often provide analysis, planning, technical expertise, and/or implementation support services that are vital. But to achieve true lasting improvement in an organization – ultimately, the people make it happen."

Accordingly, Bruce understands the importance of balancing analytical capabilities with strong interpersonal and communication skills. He creates a supportive, collaborative project environment, and interacts effectively at all levels of an organization.